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Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

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Let us help you find your perfect plan

nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers nbn broadband plan with 4 speed tiers and 4 contract terms. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBN fibre Australian wide. Occom has launched the 250M nbn fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 250M OptiComm fibre plan to meet the higher speed demand.

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LBN Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBN Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M LBN fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, NBN or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M OPENetworks fibre plan to meet the higher speed demand.

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OCCOM
OCCOM
4.9
Based on 13139 reviews
OCCOM
OCCOM
4.9
Based on 13139 reviews
See all reviews
Nha Nguyen
Nha Nguyen
10:06 27 Nov 25
Whole process to move my internet to new place went very smoothly. Good value for a reasonable price. The customer service representative Nishant & Komall was brilliant. They were very polite and pleasant and very helpful. Highly recommended 👍☺️
Amber Sran
Amber Sran
08:07 17 Nov 25
RJ was super professional and easy to chat with! Also I just wanted to send a huge thanks to the whole team for listening to me almost like every day. We were having a real headache trying to set up the internet connection at our place. I truly appreciate their patience and kindness.
Cy Luo
Cy Luo
23:45 13 Nov 25
I really appreciated LiZ’s help with my network setup. LiZ was patient, clear, and walked me through each step carefully. Even when I had follow-up questions, LiZ stayed calm and supportive. It’s rare to find someone so knowledgeable and kind. Thanks so much — you made a big difference!
Lee M
Lee M
22:55 09 Nov 25
Big thanks to Kevin, he’s professional and very responsible. My order was placed on the 4/Nov/25 via an English colleagues but he is very unresponsive, all charges was charged on the same day but the fast speed modem wasn’t arrived for whole one week even I text and email to them. Until I call again to OCCOM, Kevin pick up my call, he’s quick response and smart handling my order comes efficiently. I am so appreciate for his service, patience and support, excellent customer service of Kevin. Keep up👍🏻
Navdeep Dosanjh
Navdeep Dosanjh
03:21 09 Nov 25
I had an excellent experience with Nikhil from Occom. He was extremely helpful, polite, and professional while assisting me with setting up my internet connection. Nikhil went above and beyond to make sure everything was installed and working perfectly. He patiently guided me through the whole process, answered all my questions, and made sure I was fully satisfied before finishing up the call. It’s rare to come across someone so dedicated and customer-focused. I’m very happy with the service I received. Thank you Nikhil, for your outstanding support and genuine care!
Byambadorj Zorigt
Byambadorj Zorigt
09:21 03 Nov 25
I had a wonderful experience speaking with Bhavya.V! She was incredibly kind, patient, and positive throughout our conversation. Bhavya went above and beyond to make sure all my questions were answered clearly and efficiently. Her friendly attitude and professionalism truly stood out and made the entire interaction so pleasant. It’s rare to find such genuine customer service these days — thank you, Bhavya, for your amazing support!
Fahad Dewan Mohammad
Fahad Dewan Mohammad
23:43 02 Nov 25
Michael D was incredibly helpful and professional in getting my internet service connected. He was patient, clear in his explanations, and made the entire process quick and effortless. It’s rare to come across such friendly and genuine customer service — his positive attitude made the experience a pleasure.Thank you, Michael D, for your outstanding support and for making everything so easy! Highly recommended.
Hina Naz
Hina Naz
01:22 01 Nov 25
I want to extend my sincere thanks to Kuldeep for his exceptional support in resolving my internet issue. He went above and beyond to help — patiently troubleshooting, keeping me informed, and ensuring everything was back up and running smoothly. His professionalism and dedication truly made a difference. Thank you, Kuldeep, for your outstanding assistance and kindness!
Misu
Misu
17:55 31 Oct 25
Priyanka displayed a great level of professionalism, technical knowledge and patience when helping me set up the internet the other day. She explained everything thoroughly step by step and never rushed me even though the call was getting long. She even informed me that my initial router model could not support the higher speeds of my plan and helped guide me through the whole process again with a different router.
Fariba Jaberi
Fariba Jaberi
07:12 24 Oct 25
⭐️⭐️⭐️⭐️⭐️I had the pleasure of being assisted by Priyanka from Occom Support, and she was absolutely amazing! She was friendly, patient, and went above and beyond to resolve my issue quickly. Her communication was clear and professional, and she made the whole experience stress-free.Thank you so much, Priyanka — your outstanding customer service truly made my day! Highly recommend! 🌟
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A list of FTTN/FTTC suburbs can be upgraded to FTTP full fibre
FTTP as a major occupant of the internet is the only fibre technology with higher speed tiers. Reaching better speeds in maximum instances is exclusiveto Fibre to the Premises (FTTP)
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澳洲NBN升级网络系统，百万家庭迎来千兆网速
在澳洲上网，你是否遇到过：网速不够快，堪比蜗牛；打游戏常卡顿，就像坐过山车；刮风下雨网络就会瘫痪一段时间，Netflix视频卡顿、Skype、zoom等软件通话延时等等…… 澳洲NBN网络依然饱受澳大利亚国人诟病，大家普遍认为NBN升级十分缓慢，且收费昂贵。 好消息来了~！ 最近NBN发布消息，FTTN/FTTC网络可以通过技术升级到FTTP（光纤到户）网络类型。大约有200万户FTTN/FTTC家庭和企业可以获得更快、更稳定的网络，这意味着将约有75%的NBN网络用户会获得每秒千兆的网速。从FTTN（光纤到节点）到FTTP（光纤到户）的升级,解决了限制这些地区互联网速度和服务质量的旧铜线技术。

Why is your internet not working? – Tips on how to diagnose and fix
家庭 电话 <!– –> Test It may be frustrating when you are doing something online like watching movies or having

What NBN Connection Do I Have? | NBN Types Explained
Hybrid Fibre Coaxial (HFC): HFC called ‘Hybrid Fibre Coaxial’, is a network technology of NBN which is used in many

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Frequently asked questions

A:We do not have any standard connection fees for our nbn™ services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the nbn™.
Q:NBN Coverage
Q:Call Rates
Q:Important Things You Need to Know
Q:Extra Pricing Info
Q:Frequently Asked Questions

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