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Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

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nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers nbn broadband plan with 4 speed tiers and 4 contract terms. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBN fibre Australian wide. Occom has launched the 250M nbn fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 250M OptiComm fibre plan to meet the higher speed demand.

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LBN Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBN Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M LBN fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, NBN or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M OPENetworks fibre plan to meet the higher speed demand.

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OCCOM
OCCOM
4.9
Based on 13572 reviews
OCCOM
OCCOM
4.9
Based on 13572 reviews
See all reviews
Donna Lim
Donna Lim
22:17 29 Jan 26
Michael D provided outstanding customer service when helping me get connected to the internet. He explained everything clearly and concisely, making the process easy to understand. He was efficient, knowledgeable, and ensured everything was set up correctly without any hassle. He also gave me options for future upgrades and made me understand alternatives for my router if I decided to switch to above 100M.
黄晓龙
黄晓龙
03:06 27 Jan 26
Fast internet! I was worried about it since there is no NBN in the building, but it’s actually faster than NBN, especially the uploading speed. I’m on 1000mbps plan and I can get 930mbps download & 950mbps (you can’t get this with NBN) upload when connected with wire. Also, the customer service is great as well! They’ve got quick respond via wechat and get my issue solved every time. (Hannie was really helpful and helped me a lot). I don’t want go back to NBN now.Here’s a screenshot when I did speed test with wifi connection.
Shivani Ghai
Shivani Ghai
04:46 25 Jan 26
I had an excellent experience with OCCOM’s customer service, thanks to Sonia. She was extremely professional and took plenty of time to explain the entire internet connection process to me in a way that was easy to understand. She made me feel very comfortable throughout.As I am pregnant, Sonia was especially considerate and made the whole process much simpler and smoother for me. After setting up the connection in the garage, she also helped me set it up properly inside the house, which I truly appreciated.Overall, her service was outstanding. I would give her a 10/10 and would happily recommend OCCOM to my friends purely because of the amazing service Sonia provided.Regards,Shivani
Akhil Arora
Akhil Arora
08:23 22 Jan 26
I had a great experience with customer support, thanks to Bhavya.V. She was patient, positive, and very easy to talk to throughout the call. Everything was explained clearly, and the overall interaction felt smooth and stress free. Really appreciate the professionalism and friendly approach. Keep up the great work, Bhavya.V.
Jie Wen
Jie Wen
05:24 13 Jan 26
I have no experience with setting up routers or fibre connections, but Ellie was incredibly patient and helpful. Thanks to her clear guidance, I was able to get my internet working without any issues. I’m very grateful for her support.
Orianna Yu
Orianna Yu
03:08 13 Jan 26
I’ve been using OCCOM for nearly 6 years, and the internet service has been extremely stable. I play League of Legends, so a reliable connection is very important to me, and OCCOM has consistently delivered fast speeds with almost no lag.Their customer service is also excellent — Luna was especially friendly and helpful, and she resolved my issue very quickly with a great attitude.I’m very satisfied with OCCOM and would definitely recommend it to people around me.
Hamed Gholipour
Hamed Gholipour
11:08 12 Jan 26
Rehman did a great job installing and setting up my modem and internet. He was very patient, professional, and explained everything clearly. The connection was set up smoothly with no issues. I’m very happy with his service and would definitely recommend him.
ZAIN SYED
ZAIN SYED
09:26 11 Jan 26
I had a very positive experience today. The customer service representative Rehman remained patient throughout, listened carefully to my concerns, and worked methodically to resolve the internet connection issue. His professionalism meant I was able to get back online without delay. Please convey my thanks.
Jamie Dawidowicz (jdcampsalot)
Jamie Dawidowicz (jdcampsalot)
12:26 02 Jan 26
Atul was awesome to deal with. But that is about all i can say about this company so far. Still waiting on my service to be activated. Told they would put a rush on it one day and the next they are trying to tell me theres a payment problem when the payment was screen shotted the day before so they could fast track it. Hope there internet is better than this
warwick kuhne
warwick kuhne
08:11 02 Jan 26
Hello. I had issues with my internet connection. This was over 3 weeks due to my work commitments. After, trying several times, Sonia who helped me resolve the issues, was awesome. She talked me through the issues, and eventually resolved the problem. Thank you very much for your patience, Sonia. Very happy 😊 with the service and the outcome. Have a great New Year. 🍻!
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A list of FTTN/FTTC suburbs can be upgraded to FTTP full fibre
FTTP as a major occupant of the internet is the only fibre technology with higher speed tiers. Reaching better speeds in maximum instances is exclusiveto Fibre to the Premises (FTTP)
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澳洲NBN升级网络系统，百万家庭迎来千兆网速
在澳洲上网，你是否遇到过：网速不够快，堪比蜗牛；打游戏常卡顿，就像坐过山车；刮风下雨网络就会瘫痪一段时间，Netflix视频卡顿、Skype、zoom等软件通话延时等等…… 澳洲NBN网络依然饱受澳大利亚国人诟病，大家普遍认为NBN升级十分缓慢，且收费昂贵。 好消息来了~！ 最近NBN发布消息，FTTN/FTTC网络可以通过技术升级到FTTP（光纤到户）网络类型。大约有200万户FTTN/FTTC家庭和企业可以获得更快、更稳定的网络，这意味着将约有75%的NBN网络用户会获得每秒千兆的网速。从FTTN（光纤到节点）到FTTP（光纤到户）的升级,解决了限制这些地区互联网速度和服务质量的旧铜线技术。

Why is your internet not working? – Tips on how to diagnose and fix
家庭 电话 <!– –> Test It may be frustrating when you are doing something online like watching movies or having

What NBN Connection Do I Have? | NBN Types Explained
Hybrid Fibre Coaxial (HFC): HFC called ‘Hybrid Fibre Coaxial’, is a network technology of NBN which is used in many

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Frequently asked questions

A:We do not have any standard connection fees for our nbn™ services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the nbn™.
Q:NBN Coverage
Q:Call Rates
Q:Important Things You Need to Know
Q:Extra Pricing Info
Q:Frequently Asked Questions

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